Name: High Sole Boot for Men
SKU: 2705
Availability: InStock

Reviews

There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.

No more offers for this product!

Refund Policy

REFUND POLICY FOR XITYMART

At Xitymart, we strive to ensure a positive shopping experience for both buyers and vendors. Our Refund Policy outlines the terms and conditions under which refunds are processed.

General Refund Policy

- Eligibility: Refunds are generally issued for items that are defective, damaged, or not as described by the vendor. Eligibility: To be eligible for a refund, the item must be unused, in the same condition as received, and in its original packaging.

- Time Frame: Requests for refunds must be submitted within specified days as contained in a vendors Policy or 24-72(hrs)of returning the item where vendors policy is absent . See Return policy for guide on how to return a product.

- Vendor Policies: Individual vendors may have specific refund policies. It is the buyer\'s responsibility to review these policies before making a purchase. Vendors are responsible for communicating their refund policies clearly and handling refund requests promptly.

How to Request a Refund

- Contact Vendor: Buyers should first attempt to resolve any issues directly with the vendor by contacting them through the platform.

- Initiate a Refund Request: If the issue cannot be resolved with the vendor, buyers can initiate a refund request via their Xitymart account by providing details about the order and the reason for the refund request.

Processing Refunds

- Verification: Upon receiving a refund request, Xitymart will work with the vendor to verify the claim based on the provided evidence.

- Approval: If the refund is approved, it will be processed by the vendor through the original payment method within [5-10 working days].

-Charges: Customers will be responsible for the charges that will be encured by the reason of the refund and this may include shipping cost.

- Partial Refunds: In some cases, a partial refund may be issued if the item is returned used or incomplete.

Non-Refundable Items

Certain items may be non-refundable, including but not limited to:

- Custom-made or personalized items.

- Perishable goods (e.g., food, flowers).

- Intimate or sanitary products.

- Digital downloads and services already rendered.

Role of Xitymart

While Xitymart is not responsible for individual vendor refund policies or the refund process, we encourage transparency and fairness. If a buyer cannot resolve a refund issue with a vendor, they may reach out to Xitymart\'s support team for assistance.

Changes to This Refund Policy

Xitymart reserves the right to modify this Refund Policy at any time. Changes will be effective upon posting on our website, and buyers are encouraged to review the policy periodically.

Contact Us

For any questions or further assistance regarding this Refund Policy, please contact our customer support team: via Contact@xitymart.com or Raise a Claim.

Cancellation / Return / Exchange Policy

RETURN POLICY FOR XITYMART

Xitymart is dedicated to providing a satisfactory shopping experience across our multi-vendor e-commerce platform. This Return Policy outlines the terms and conditions for returning items purchased from the vendors on our platform.

General Return Policy

Eligibility: Returns are typically accepted for items that are defective, damaged, or not as described. Items must be returned in their original condition, unused, and with all original packaging and tags.

Vendor-Specific Policies: Each vendor on Xitymart may have unique return policies. It is the buyer\'s responsibility to review the vendor\'s return policy before making a purchase.

Documentation: Proof of purchase, such as a receipt or order number, is required to process a return.

Return Process

Initial Steps: Buyers should first contact the vendor through their Xitymart account to address any issues. Initiate a return request with the reason for the return and any supporting documentation (e.g., photos of damaged items).

Time Frame: Return requests must be initiated within [Vendor’s Specified] days of receiving the item or [24-72] hrs of receiving the item where vendor’s policy is absent.

Authorization: Vendors will provide authorization and instructions for returning the item if it qualifies under their return policy. Where policy is absent, The general policy will be implied.

Return Shipping

Responsibility: Buyers may be responsible for return shipping costs unless the item was received damaged, defective, or not as described. Shipping costs are non-refundable, and the cost of return shipping will be deducted from any refund issued if applicable.

Instructions: Follow the vendor’s instructions regarding how to package and ship the return to ensure it is received and processed correctly.

Non-Returnable Items

Certain items may not be eligible for return, including but not limited to:

- Perishable products (e.g., food, flowers).

- Intimate hygiene products (e.g., underwear).

- Items sold as final sale or clearance.

- Customized or personalized items.

Refunds for Returns

- Processing: Once the vendor receives and inspects the returned item, they will notify the buyer of the approval or rejection of the refund where a refund request has been initiated. See refund policy for more details.

Exchanges

Exchanges may be offered for items that are defective or damaged. Buyers should contact the vendor to discuss exchange options and availability.

Vendor Responsibilities

- Vendors must clearly state their return policies on their Xitymart store page and adhere to these when processing returns.

- They are responsible for coordinating the return, inspecting returned items, and issuing refunds or replacements.

Xitymart\'s Role

Xitymart facilitates communication and transactions between buyers and vendors. While we are not responsible for individual vendor return policies, we are committed to ensuring a trustworthy environment. If you encounter unresolved issues, contact Xitymart\'s customer support for assistance mediating the issue or Create a case.

Contact Information for Support

For questions regarding returns or unresolved issues with vendors, please contact Xitymart support at: contact@xitymart.com